AI news

Google’s Gemini can now do multi-step jobs across Workspace

Google

What’s new

Gemini in Workspace used to help mostly inside the app you had open. Now you can ask it from Gmail, Docs, Drive, Chat or Slides for something that spans several apps, and it carries out the steps.

It can create a Doc, Sheet or Slides deck and save it to Drive, and summarise a large folder or a long email thread into a report that shows its sources. It can also draft an email from meeting notes or a document, find a time and book a meeting, sort out calendar clashes, and add reminders to Google Tasks.

Google announced it on 9 September 2026. The rollout began on 2 September and can take up to 15 days to reach each account.

Who can use it

  • Google Workspace Business Standard and Business Plus, and Enterprise Standard and Plus. Business Starter is not listed.
  • Frontline Plus gets the scheduling features only.
  • Included in those plans, with Google’s usage limits for advanced AI features.
  • English only at launch, with more languages planned.
For small businesses

Work it can take off your team’s hands

Accounting and law firms

Turning meeting notes in a Doc into a client follow-up email, ready to check and send from Gmail.

Trades and field services

Finding a time for a site visit, booking it and sorting out clashes in the calendar, without opening Calendar.

Real estate agencies

Summarising a long vendor email thread or a Drive folder of property documents into a short briefing, with links to the sources.

What would it be worth for your team? Enter your team size and hours for a quick estimate.

Try the AI Savings and ROI calculator

Before you rely on it

  • Before Gemini sends an email or books a meeting, it shows a preview for you to check, change or confirm. Read it properly rather than clicking through.
  • A summary is only as good as the files behind it. Check the sources it links to before relying on it for a client.
  • Advanced AI features have usage limits, so heavy users may reach them.
  • Your plan matters: Business Starter is not listed, and Frontline Plus gets scheduling only.

Our view: One of the easiest wins for businesses already on Business Standard or Plus: no new software, and the confirmation step keeps a person in charge of anything that goes out. Start with meeting follow-ups and scheduling, which most teams do every day.

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AI Savings and ROI

Choose your type of business and enter the hours each person spends on the simple tasks. It uses the same evidence and costs as the examples on our blog.

Typical work AI can help with

Simple tasks

  • Reading invoices, orders and forms, and entering the data
  • Answering customer and client emails
  • Following up, reminders and scheduling

Complex tasks

  • Preparing customs entry data from invoices and packing lists, for checking
  • Tracking consignments across carrier portals and alerting customers to delays
  • Building quotes from rate sheets and surcharges for routine lanes
  • Analysing on-time, cost and volume data by lane and customer, and reporting on trends
  • Researching rates, routes and competitors, and writing market reports

Not in this estimate: we scope these with you.

A rough total is fine.

Wage plus on-costs like super and leave, often 20–30% more. Time saved is valued at this rate.

Time on this work

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A best-guess estimate, not a quote, excluding GST. A paid assessment confirms the figures before we recommend a project.

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